Fulfillment Agent - Stock & Ticketing

Job Description:     To ensure accountability of all railway stock inventory and distribution to the internal and external clients.

Key Objectives:

• Take receipt and acknowledge all incoming stock inventory
• Record and file all stock acknowledgement forms

• Enter all stock is entered into the Railkey stock management system
• Ensure each ticket counterfoil/matrice is collated according to stock number
• Reconcile daily all stock issued from the previous day
• QA previous day’s stock for proper issuance and correct distribution

• Reconcile daily all refunds and voids
• Generate, prepare, and audit month end supplier reports for submission to accounting
• Verify each pass/ticket matches the SMS daily report
• Work with local printing agencies to ensure appropriate stock management and reconciliation
• Interact with customer engagement representative to ensure agency compliance
• Notify IT of any required changes to the SMS report before month-end generation
• Notify supervisor of materials status when quantities become limited

Skills Required:

·        Strict attention to detail

·        Excellent organization skills

·        Working knowledge of MS Office: Excel

·        Familiarity with ARC reporting process helpful